Hours, Map, Directions
Contact Us
James Auto Works Volvo Repair
11105 Steele St S, #122 Tacoma, WA 98444
(253) 507-2135
Hours
Monday: 9am-6pm
Tuesday: 9am-6pm
Wednesday: 9am-6pm
Thursday: 9am-6pm
Friday: 8am-5pm
Saturday: Closed
Sunday: Closed
James Auto Works Volvo Repair
I spent years looking for an honest and fair mechanic to work on my Volvo. After getting a whole... read moreI spent years looking for an honest and fair mechanic to work on my Volvo. After getting a whole lot of run-arounds, I just started going to the Volvo dealer because even though it cost an arm and both legs, at least they usually could figure out what was wrong the first time. Eventually, my son found an excellent mechanic who was also fair and it was awesome. Then the pandemic hit and I left Connecticut to be close to my kids in Washington state. I figured I would NEVER find another excellent and fair person to work on my aging Volvo. I was wrong. I did some searching on google and found a shop nearby whose owner received 5 stars from EVERY single reviewer. I have never seen that before. I called for an appointment and left a message. I heard back immediately and got an appointment for the next day! I didn't wait a minute, the car was repaired while I waited. Jim explained what was done and despite at least 45 minutes of his time, the only thing he charged me for was a part. I have already been back once (equally excellent experience) and even have a third appointment. Why do I keep making appointments you might ask? I am so happy and surprised at the quality of work and fairness of price, I get excited, write my check and leave without recalling the additional work that needs to be done! Hopefully, we'll get everything done at the next appointment, but I know the work will be done expeditiously and expertly: The explanations will be clear and concise and questions answered to my satisfaction. I have true "Peace of Mind" when it comes to my car and that is worth a whole lot to me. Thanks, Jim!!! read less
candi mcculloch12/29/2020I spent years looking for an honest and fair mechanic to work on my Volvo. After getting a whole... read moreI spent years looking for an honest and fair mechanic to work on my Volvo. After getting a whole lot of run-arounds, I just started going to the Volvo dealer because even though it cost an arm and both legs, at least they usually could figure out what was wrong the first time. Eventually, my son found an excellent mechanic who was also fair and it was awesome. Then the pandemic hit and I left Connecticut to be close to my kids in Washington state. I figured I would NEVER find another excellent and fair person to work on my aging Volvo. I was wrong. I did some searching on google and found a shop nearby whose owner received 5 stars from EVERY single reviewer. I have never seen that before. I called for an appointment and left a message. I heard back immediately and got an appointment for the next day! I didn't wait a minute, the car was repaired while I waited. Jim explained what was done and despite at least 45 minutes of his time, the only thing he charged me for was a part. I have already been back once (equally excellent experience) and even have a third appointment. Why do I keep making appointments you might ask? I am so happy and surprised at the quality of work and fairness of price, I get excited, write my check and leave! Hopefully, we'll get everything done at the next appointment, but I know the work will be done expeditiously and expertly: The explanations will be clear and concise and questions answered to my satisfaction. I have true "Peace of Mind" when it comes to my car and that is worth a whole lot to me. Thanks, Jim!!! read less
candi mcculloch12/25/2020Great service and great prices for newer Volvo. Extremely professional and honest on work that needs to be done. Will... read moreGreat service and great prices for newer Volvo. Extremely professional and honest on work that needs to be done. Will continue to use for service needs. read less
Jeffrey Paul12/10/2020James is knowledgeable, fair and friendly. His craftsmanship is stellar and his care for your vehicle is on par with... read moreJames is knowledgeable, fair and friendly. His craftsmanship is stellar and his care for your vehicle is on par with what you'd believe it would be for his own vehicle. I will definitely utilize him for all of my vehicle's needs and consider purchasing another Volvo, knowing he is around. Thanks James. read less
Rashard Perry9/26/2020